18. I want to buy a bingo card, how can I do that?
It is very simple! Go into the room you wish to play in and on your left you will see a panel displaying the price of each card and how many you can buy. Click on the cards you want then click on “Buy Selected Cards”.
19. What is 90 Ball Bingo?
90 Ball is the traditional style of bingo in the UK. Card prices usually range from free to £1. The cards have three rows and nine columns in the form of a rectangle. Each row has five numbers and therefore each card has 15 numbers. The aim of the game is to be the first one in the room to cover the numbers to make 1 line, 2 lines or a Full House (all the numbers on your card). This gives you three great chances to be a winner!
20. What is 75 Ball Bingo?
In 75 Ball bingo, each game has a different pattern. Card prices usually range from free to £1. The cards have 25 squares in the form of a square – five vertical and five horizontal rows. All the squares of the 75 ball bingo card (except for the centre square which says FREE) display a number between 1 and 75. To win the game you will need to complete the given pattern which is showing on your card.
21. What is 5 Line Bingo?
5 Line Bingo is an exciting variant of 75 ball bingo in that the game does not end until all the numbers are covered – however it is more like 90 ball bingo as you need to cover a single row for the first bingo, then two rows for the second and so on until someone completes all five rows… fast-paced fun!
The first line can be horizontal, vertical or diagonal. Thereafter only horizontal or only vertical lines can win. There are 5 ways to be a winner: 1 line winner; 2 line winner; 3 line winner; 4 line winner and full house winner. The jackpot is split as follows:
- line 10%
- line 15%
- line 20%
- line 25%
- line 30%
22. The bingo game I want to play won’t load/has stopped working – what shall I do?
If you are experiencing any issues with our games please contact our Support Team. Should you lose connection during a bingo game and you cannot re-connect to the room, any subsequent winning resulting from the game will be automatically credited to your account. This is because the game will continue to run on the gaming server whether displayed on your screen or not.
23. What is a “Prebuy”?
You have the opportunity to buy cards in advance for some games – these are called Prebuys. You’ll see a predetermined time and day for games where this is possible. Once you’ve prebought a card, you’re in the game whether you’re online or not so you won’t miss out on a win!
24. What is a Progressive jackpot?
Each time you play in any 90 ball room, a small part of the card you bought will contribute to a big progressive jackpot called ‘Kitty Cash’. You can win this jackpot in any 90 ball room by bingoing on a Full House in 31 calls or less. This jackpot keeps growing until it is won and it could be yours any minute!
25. What is a Sliding Jackpot?
In sliding jackpot games, the less calls you bingo in; the more you win! There is always maximum and minimum jackpot and the amounts vary, check the game details in the lobby. One thing’s for sure, these games really take the excitement level up a notch as you try to bingo faster than ever
26. What are chat games?
Chat games are side games that you can enjoy while a bingo game is playing. The chat moderators (CM) will explain each game and prize in the chat panel. Join in the fun and win some extra loyalty points!
27. What are the Bingo Games RTP%?
The Return to Player Percentages (RTP%) on bingo games are as follows: 75 Ball Bingo 75.17%, 90 Ball Bingo 68.44% & 5 Line Bingo 80.50%.
28. Where do I play my bonus?
Bonuses are assigned to specific games that you can play them on. Open an eligible game and the bonus will show in your balance. Go to My Account > Account Activity > Promotions for more details on the bonus including full details of where you can play them.
29. How much do I have to wager / how much am I left to wager?
All information on how much wagering is left on bonuses or spins is available in the My Account section, as above.