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We know that sometimes luck is just not on your side, so when this happens, we’ll always give you a minimum of 5% cashback. This applies to deposit losses and once you’ve claimed it, your cashback will be credited as bonus money every week – so there’s always something to smile about!

The percentage of cashback you will receive is determined by your VIP level. See how much you get now, and how much more you’ll get as you move up the loyalty ladder:

VIP Level

Cashback %







How to get it: Play bingo and slots as normal and when lady luck doesn’t pay you a visit, your cashback bonus will!
Date: Cashback accumulates throughout the week and is credited on Fridays
Place: To see your cashback, login and hit the CLAIM button in My Account
Best promo for: Turning a loss in to a win!

Terms & Conditions
  1. Cashback will be awarded based on the applicable % of the player’s loss on their total deposits on all games for the week.
  2. A Cashback week runs from Friday 00.01 to Thursday 23.59 UK time
  3. Promotions are only valid to eligible members.
  4. All Cashback will be available to claim early on a Friday morning.
  5. Maximum credit per player is based on Player Level; Gold £300. Ruby & Emerald £250.
  6. Minimum credit is £1.
  7. Cashback will be available to claim for 7 days before it expires.
  8. Cashback Bonus money can be played with on all scratch, slot and bingo games.
  9. The bonus is for play purposes only and only the winnings can be redeemed from this bonus.
  10. A cashback bonus carries a 10x wagering requirement on it before it will be converted to real funds.
  11. VIP Real Cashback for Ruby & Emerald players only, carries no wagering requirements.
  12. Bets placed on scratch cards and slot games count 100% towards meeting the 10x wagering requirement.
  13. Bets placed on bingo will count 150% towards meeting the wagering requirements. For example: a wager of £1 counts £1.50 towards wager requirement.
  14. At the time of meeting the wagering requirements, the bonus amount will automatically be removed from the account.
  15. *The minimum cashback that will be credited in a week is 1.00 GBP/EUR. Anything under the minimum amount will not be credited. Example of how Cashback is calculated with a player on a 10% Cashback rate: (Total deposits – Pending Withdrawals – Adjustments – Playable Balance) x 10% = Cashback Bonus
  16. All standard site terms and conditions apply.
  17. We reserve the right to alter these terms and conditions at any time.
  18. General Promotional T&Cs apply. 


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