Examples of promotional abuse and/or irregular play (otherwise known as promotional play restrictions):
- Where there is evidence of a series of wagers placed by a customer or group of customers (e.g. Using a strategy that has been identified across multiple accounts to take advantage of an offer or loophole), which due to a promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, we reserve the right to confiscate or void the winnings.
- Using “Delayed winnings” tactics to manipulate promotional terms and gain an unfair advantage. For example, while playing a game, a "bonus/free spin" feature is initiated with bonus or cash funds, then the player exits out of the “free spin” or “bonus” feature bonus by closing the game and moving to another game. The player then returns to the original game to complete the “bonus/free spin” feature at a later time in circumstances after the original bonus money has been forfeited, lost or wagering met and then converted to cash.
- “Pending Outcome Bets” leaving large bets on a table pending an outcome or an action, for example on blackjack, and then returning at a later time in different circumstances such as after the bonus money has been forfeited, lost or wagering met and converted to cash to complete the bet to manipulate the promotion for an advantage.
- “State game abuse” where the use of bonus or cash funds are used to progress through the bonus stages/collectable features (for example, collecting 9 out of 10 symbols to reach that bonus feature) and then returning to the final stages (for example, playing to collect the final symbol to reach 10 out of 10 symbols to reach the bonus feature) to return the associated winnings with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. These games include but are not limited to those listed as excluded games.
Terms & Conditions