General Promotions Terms and Conditions

  1. Promotions are open to all members (unless specified in the case of a VIP only promotion) who have opened a real money account on KittyBingo.com.
  2. Unless stated, the Bingo promotions cannot be combined with any other promotion offered at KittyBingo.com.
  3. We may at our absolute discretion restrict who may enter into promotions for any reason.
  4. All bonuses will become playable once there is no real money balance remaining.
  5. Deposit bonuses are credited as bingo bonuses and need to be selected from the dropdown menu in the cashier.
  6. When a deposit bonus is credited as a bingo bonus, it carries a 4x wagering requirement of the total amount (deposit + bonus) and can only be used to play on bingo games. Bets placed on bingo will count 150% towards meeting the wagering requirements. For example: a wager of £1 counts £1.50 towards wager requirement. Once wagering has been met the bonus and bonus wins will be converted to real up to a maximum of 5x the initial bonus amount unless otherwise stated.
  7. All deposit based bonuses are only available for GBP and EUR currency accounts.
  8. Wagers from refunded bets do not count towards wagering requirement. The net wagering will be used to calculate the total wagering towards meeting the bonus requirements.
  9. The maximum amount that can be converted to real from any bonus or bonus winnings unless otherwise stated is 5x the initial bonus amount. This applies to funds that have been generated wholly or partly by the winnings from a playable bonus balance. In the event of excess winnings being credited following completion of the wagering requirements, we reserve the right to remove these credits.
  10. For all non-deposit bingo bonuses, a bingo bonus carries a 4x wagering requirement and can only be used to play on bingo games. Bets placed on bingo will count 150% towards meeting the wagering requirements. For example: a wager of £1 counts £1.50 towards wager requirement. The remaining bonus amount will automatically be removed from the account upon meeting wagering requirements and only the winnings can be redeemed.
  11. Bonus money cannot be used to play on any Instant Games unless otherwise stated.
  12. When a deposit bonus is credited as a slots bonus it carries a 25x wagering requirement unless specified otherwise. The bonus is for play purposes only and only the winnings can be redeemed from this bonus. Bets placed on scratch cards and slot games count 100% towards the wagering requirements and bets placed on bingo count 150% towards the wagering requirements. At the time of meeting the wagering requirements the bonus amount will automatically be removed from the account. A slots bonus cannot be used on progressive games unless otherwise specified.
  13. A non-deposit slots bonus carries a 25x wagering requirement unless specified otherwise. The bonus is for play purposes only and only the winnings can be redeemed from this bonus. Bets placed on slot games count 100% towards the wagering requirements and bets placed on bingo count 150% towards the wagering requirements. At the time of meeting the wagering requirements the bonus amount will automatically be removed from the account. A slots bonus cannot be used on progressive games unless otherwise specified.
  14. A cashback bonus or cash bonus carries a 10x wagering requirement unless specified otherwise. The bonus is for play purposes only and only the winnings can be redeemed from this bonus. Bets placed on scratch cards and slot games count 100% towards the wagering requirements and bets placed on bingo count 150% towards the wagering requirements. At the time of meeting the wagering requirements the bonus amount will automatically be removed from the account. A cashback bonus cannot be used on progressive games unless otherwise specified.
    • Extra cashback offers – Earn extra cashback up to £20 (£50 for Ruby and Emerald VIP players) while playing selected slots during promotional periods. Maximum cashback will be capped at £20/£50 per player and is calculated on net loss (Bets – Wins) on the selected game/s only and also cannot exceed deposit amount during promotional period nor the £20/£50 cap. Extra cashback will be credited the day after the promotion finishes. Minimum cashback credit must be greater or equal to £1.
    • Real cashback offer – Real cash offered as cashback based on calculations as above during promotional period as advertised. Real cash will be capped at £200 per player and must be greater than £1.
  15. Bonus money cannot be played on Tower Quest, Super Monopoly Money, Light Racers, Newlette Battle, Pearls of India, Rage to Riches, Eye of the Kraken or ANY progressive jackpot game.
  16. The maximum amount that can be converted to real from any bonus or bonus winnings unless otherwise stated is 5x the initial bonus amount. For Ruby and Emerald VIP players this is 10x the initial bonus amount. This applies to funds that have been generated wholly or partly by the winnings from a playable bonus balance. In the event of excess winnings being credited following completion of the wagering requirements, we reserve the right to remove these credits.
  17. All bonuses expire within 14 days of credit unless otherwise stated.
  18. Wagering on restricted games prior to the fulfilment of the wagering requirements may result in winnings/game play declared null and void.
  19. If you request a withdrawal prior to having reached the minimum wagering requirements, your bonus money and winnings will automatically be removed from the account.
  20. Should you deposit again while you still have some bonus balance on the account then you are asked to fulfil the wagering of the bonus balance first on top of any new bonuses claimed. Should the bonus balance be below GBP/AUD/CAD/EUR 0.01 then the bonus wagering will be completed. That means that when you deposit again while you have a balance of less than GBP/AUD/CAD/EUR 0.01 you will not be asked to fulfil the previous bonus requirements on top of any new bonuses claimed.
  21. Free Bingo:
    • You are only permitted to enter Free Bingo/Free Newbie Bingo for your own personal entertainment and non−professional use. Any other use of the free bingo games is strictly prohibited. Constant use of the free bingo games (i.e. playing more than 3 hours or 120 games a day on average every week and staying in the free bingo rooms continuously) will be regarded as professional use.
  22. Free Spins:
    • Free spins can be used on the following slots: The Lost Slot of Riches, Cute & Cuddly, Jazz Cat Slot, Kitty Bingo, Santa’s Stash, Easter Coop, Cash Scoop, Bubble Time, Winbledon, Wired Birds, Lady Luck Deluxe, Groovy Revolution and Cutie Fruits.
    • Free spins will expire after 7 days. If a player does not use their free spins within 7 days of them being credited they will be automatically removed from the account.
    • Daily free spins expire after 24 hours.
    • Free spins carry a 4x wager requirement.
    • The player will be required to Collect Winnings from his free spins. Depending on the promotion, a maximum of up to £25 (unless otherwise specified) of winnings from the Free Spins collected will be credited to their bonus balance. Collected winnings transferred to a player’s bonus balance can only be used to play on bingo games unless specified otherwise, and carry bingo bonus wagering requirements.
    • All progressive jackpots cannot be won whilst playing with a free spin. In the event this occurs the win will be null and void.
    • Free spins do not contribute to the funding of progressive jackpots
    • If you request a withdrawal prior to having reached the minimum wagering requirements, your bonus and winnings will be declared null and void.
  23. Free cards:
    • Free card for a specific game room: when a free card is unallocated a player has 7 days to enter the concerned room to activate the free cards. On the contrary the free card will expire after the 7 day period.
    • Free card for a Prebuy game room: when a free card is unallocated a player has until 1 minute prior to the start of the game to enter the concerned room to activate the free cards.
    • When a free card is allocated a player is entered automatically into the specific game in the concerned room even if they are not online.
    • Free cards of a specific monetary value will expire within 24 hours unless otherwise specified.
    • When a player wins from a free card the winnings will be credited in bonus funds unless otherwise specified.
    • Players with VIP levels Bronze, Silver, Gold can accumulate up to 20 free cards per Prebuy game and 5 free cards per promotional offer.
    • Players with VIP levels Ruby and Emerald can accumulate up to 30 free cards per Prebuy game and 10 free cards per promotional offer.
    • Free cards can only be credited up to max amount of cards for the concerned game. If a player qualifies for free cards that would exceed this amount if credited, then the remainder will be forfeited.
    • Free cards and deposit offers: in the case a player is being awarded free cards from a deposit, the player is required to wager their deposit amount before the start of the concerned game in which the free card is valid. On the contrary, a win from a free card will be declared null and void.
  24. Progressive Jackpots can be played and won across a number of slots where a % of the player’s wager contributes to either a single or group of jackpots.
    • We reserve the right to add or remove games that contribute to a specific jackpot pool. When a game is discontinued the same jackpot can be won via the other slots that contribute to the same pot. This ensures that players who previously contribute to a specific jackpot through their wagers continue to have a chance to win any of the jackpots they contributed towards.
  25. Chat Games (CGs):
    • For a CG to play out, there must be a minimum of 3 funded players in the current bingo game. If there are less funded players, the CG will be cancelled
    • Players must have purchased at least 3 cards for the current bingo game to be eligible to win the current CG.
    • A players who has not funded in last 7 days is only eligible for prizes if they fund their account within 10 minutes of winning the chat game, and go back and tell the chat moderator to have their prize credited
    • Spelling Counts
    • Only the player’s first answer counts
    • Free Spins & Cards are valid for 24 hours only.
    • Maximum winnings of up to £5 can be collected from the Free Spins (unless otherwise specified)
    • A player who wins a physical prize has 30 days to confirm their address for delivery else the prize will be forfeited
    • The Chat Moderator’s (CM) decision is final
  26. Social Media Games & Competitions
    • We reserve the right to cancel a game with less than 5 participants and All games last for 7 days unless specified otherwise.
    • You must be a funded player to be eligible to win points, bonuses, spins and prizes.
    • Usernames must be included in your answers for your winnings to be credited.
    • Account crediting will be completed within 48 hours and if over a weekend, will be credited on a Monday.
    • Physical prizes are available to UK residents only.
    • All games last for 7 days unless specified otherwise.
  27. Players can buy cards up to 10 seconds before the game starts unless specified otherwise.
  28. Winners of a bingo game will be credited in the same currency (bonus funds or real cash) as they used to purchase their cards.
  29. The winners of a Prebuy game will be notified by email or telephone if they have won.
  30. By accepting a prize a player agrees that KittyBingo.com can use their name, image or any other information for marketing and promotional purposes without the requirement for any payment.
  31. Unless otherwise stated, players who do not wish to receive the prizes of a promotion may opt for a cash alternative at 75% of the value of the prize, or 100% of the value of the prize in bonus funds.
  32. If it happens that there are 2 or more winners for a selected Prebuy game the cash value will be split equally amongst all winners.
  33. Where a Prebuy game cannot be played out all standard T&C’s and procedures relating to a game not playing out will apply.
  34. We reserve the right to cancel a scheduled promotion with less than 3 players. In such an event each player who bought a ticket for the cancelled Bingo Game will receive a full refund to the same balance (real money and bonus) from which he/she was charged.
  35. In the case the prize is a voucher or a physical prize it will be dispatched to the winner within 2-14 working days on completion of the game and delivery address being confirmed.
  36. In case a player cannot be reached by email or phone to confirm their delivery address, Kitty Bingo will not be able to dispatch the prize. Please make sure your email address for your KittyBingo.com account is valid and up to date at all times.
  37. A player has up to 30 days to confirm their delivery address on the contrary the prize will be forfeited.
  38. Should the advertised brand of vouchers not be available, the company reserves the right to substitute this voucher with another brand at the same value.
  39. Bonus Bowl: Offers valid between 00:01 Friday to 23:59 Monday everyweek. Bronze and silver players: 70% offer is valid on deposits between £10-£150. Gold players 80% offer is valid on deposits between £10-£150. Offers can be used on any bingo game. The deposit+offer carries a wagering requirement of 4x. Ruby players: 25% slot offer valid on deposits of £20, £30, £50 & £100. Claim each, once per day. Bonus can be used on slot games excluding progressive jackpots. The deposit+offer carries a wagering requirement of 25x. Emerald players: 50% slot offer valid on deposits of £20, £30, £50 & £100. Claim each, once per day. Offer can be used on slot games excluding progressive jackpots. The deposit+offer carries a wagering requirement of 15x. The maximum withdrawal amount from complimentary spins is £5.
  40. All of the standard site terms and conditions apply.
  41. We reserve the right to alter these terms and conditions at any time.
  42. Management decision is final.
  43. All the above points apply to special offers via all communication channels such as email, SMS and phone.